If Decoran company has a sales agency in the city, the sale, sending and installation will be done through the agency. And in the case of cities that do not have active representation, the sales process will be different depending on the type and volume of the order.

No; Prices are listed as factory door delivery. Shipping and installation costs vary depending on the type and amount of the order. These costs will be announced to the customer at the time of pre-invoice issuance and order registration.

Yes; It is possible to change the color according to the customer's taste. But changing the dimensions, design, etc. outside the existing standards and in accordance with customer needs is only possible for bulk orders.

In order to satisfy the customers, Decoran Company has provided the possibility to raise the problems through the existing communication channels. You can use after-sales service by having the product serial number. After submitting the request, our experts will contact you to coordinate the necessary delivery of the product to the factory or dispatch of personnel for on-site repair, depending on the type of problem.

All fittings such as rails, bases, locks and cycles used in the products include after-sales service, which is free of charge. However, if the damage is due to improper use of the product, these cases will not be covered by after-sales service. Performing such services is subject to payment by the customer.

Warranty and after-sales service for this category of miscellaneous goods that are not part of Decoran's products are provided by the manufacturer.

There are many factors involved in the pricing of goods, the most important of which are the type of raw materials, design method and accuracy of production equipment. High quality raw materials naturally have a higher price than lower quality materials, which has a direct impact on product durability. On the other hand, in addition to visual beauty, the design method also plays an essential role in consumer comfort while using the product (ergonomics principles). On the other hand, the accuracy of the devices in the factory must be considered, which helps the product to last.

The general criteria for attracting a sales representative include such things as the presence or absence of another agency in that area, having a suitable space, the type of ownership and the store's history. If you have general conditions, you can announce your readiness to cooperate through the mentioned telephone numbers of the decorators or in person at the head office.